At Liminal, we create dream homes. Whether you want to make a minor upgrade or major overhaul, we've got the expertise and top-quality products to match. From digital/smart locks to gates to doors, whatever you choose to do or get is accompanied by the best service possible.
Traditional furniture and home-improvement businesses aren't synonymous with excellent service or being exceptionally welcoming and patient. Unless you know what you want or know the boss, you can expect impatient replies or pushy salesmanship. Most of us put it (home-improvement, renovations or maintenance) off for as long as possible—like that odd sniffle or cough (before COVID-19 was a thing). Simply put, it was like taking medicine.
Experiencing the same unsatisfactory home-improvement predicament multiple times just like everyone else, we believed we could do better. With that, the concept for Liminal was born.
Service over salesmanship
Do we tally our sales figures every month? Yes, we do. We'd be lying if we said we didn't. We're a business, but that doesn't mean our purpose is to sell you more stuff than you need. Speak to our consultants, and rest assured that they've got your best interest at heart.
How your home-improvement journey begins
Imagine this, it's been 10 years since you got the keys to your HDB BTO apartment and haven't refurbished it or changed much since. Your main door is sun-bleached and faded, the lock grinds and jams up sometimes, and the gate rattles and creaks. You do a quick Google search, browse a few options and put the home-improvement project on the backburner. 'If it isn't broken, don't fix it.' you think to yourself.
Contact us when you're ready
Every now and then, you entertain the idea of refurbishing your home. Eventually, you come across us, Liminal, and maybe you decide to take the first step on your home-improvement journey. You click 'Contact Us' and get in touch with one of our consultants (Esther, Hailey, Garry, Henry or Shafiq), and you begin telling us what you need, want and hope for.
Get what you need, add what will help and nothing else
We listen, take notes, think and present you with solutions tailored to your needs. Having a chat helps our consultants zero in on products to recommend. Other services or functions (digital/smart lock Bluetooth functions) you might find helpful—never the stuff you don't have the budget for or wouldn't suit your needs.
A variety of high-quality products at a range of prices
Accompanying our service are our products. When you choose Liminal, you can have your pick. From the elegant and affordable (e.g., EPIC Card Digital Lock) to the intricate and premium (EPIC 6G 24K Gold Plated Digital Lock), we've got something for you.
We aren't perfect, so we've got a refund policy
Sometimes, products don't meet the high standards we set for ourselves and want to deliver to you. And while we try to ensure nothing subpar leaves our doors, the odd lemon does slip past us. Or maybe the product was damaged en route to your house. Or perhaps you received the wrong item. If it falls into any of those three categories, rest assured that we'll do our best to make it right ASAP.
Liminal's policy on damages and issues
We advise you to inspect your items soon after delivery as it helps us provide the best service possible.
Contact us immediately if the item is:
- Dot what you ordered
Then sit back, relax and give us some time to evaluate the issue and make it right🙂
However, some issues and products can't be refunded or returned for reasons we feel are very reasonable. An example of an exception to our refund and return service is a customised gate mild steel HDB gate. Our team ensures you get the final say with custom gates before the gate is cut and delivered to you, so you're guaranteed the product you asked for during your consult.
Suppose you'd like to learn more about our refund policy. In that case, you can read more here before enjoying the Liminal experience and service for yourself.